My goal for my third post is to discuss if social media is going to continue to be the communication method of the future. The third topic I would like to discuss is the future for social media and what that means for communication. My audience for this posting would be anyone who uses social media, students and teachers in this class, anyone in the communication field and anyone who uses social media for communication.
This week’s reading discusses communication for development. It says that ‘mobile phones have created opportunities that we never dreamt of and two-way communication is exploding all over the internet.’ Do you think that social media can assist in developing communication for the future?
I, myself am not so sure. I think it’s gotten to the point where communication has felt like it has become so impersonal. When people see their phone ringing for a phone conversation they will deny the call, then proceed to text that person, did you call in hopes of avoiding a phone conversation. I have personally noticed this at work with both myself and co workers. We rely so heavily on email, texting and other impersonal modes of communication that we do anything we can to avoid people coming into the office and phone conversations. My boss will kindly have to remind all of us that email is good to track infromation but there is definitely a time and place that a phone call or in person meeting is warranted and that we shouldn’t forget that.
In addition, with technology continuing to advance, it’s increasing the unique ways we can communicate with one another. For companies, according to getvoip.com, this includes but not limited to live chat or video call option with staff on websites, opt-in text messaging notifications, mobile friendly account access, 24 hour customer service, social media personality. I have used the live chat option on clothing websites and am a huge fan. I feel that it get’s the information I need quicker and makes me feel taken care of.
It’s unsure of social media will continue to be the communication method of the future but I think from the way things have been going there is a strong chance that it will continue on that path.